Deal summary
- Natterbox, a UK company specialising in mobile and voice intelligence, has secured investment to accelerate its rapid international expansion from leading private equity firm, The Gores Group. Natterbox empowers businesses to improve their sales effectiveness, enhance business agility and mitigate risk through its proven value-added cloud voice services including call recording and CRM integration
- The purpose of the investment was to accelerate Natterbox’s rapid international expansion
About The Gores Group
The Gores Group, LLC is a global investment firm focused on acquiring controlling interests in mature and growing businesses which can benefit from the firm’s operating experience and flexible capital base. The firm combines the operational expertise and detailed due diligence capabilities of a strategic buyer with the seasoned M&A team of a traditional financial buyer. The Gores Group, which was founded in 1987 by Alec E. Gores, has become a leading investor having demonstrated over time a reliable track record of creating substantial value in its portfolio companies alongside management. Headquartered in Los Angeles, The Gores Group maintains offices in Boulder, CO, and London.
About Natterbox
Natterbox is a UK company specialising in mobile and voice intelligence and empowers businesses to improve their sales effectiveness, enhance business agility and mitigate risk through its proven value-added cloud voice services including call recording and CRM integration. Its mobile voice recording product offers effective compliance with the growing global regulations in the financial services sector. Natterbox has partnered with Etrali Trading Solutions in order to service financial institutions worldwide and has a current client list that includes the world’s largest top-tier banks. In addition, Natterbox uniquely integrates voice from mobile call activity, including recordings, automatically with CRM systems such as Salesforce.com. This integration allows businesses to maximise employee effectiveness and productivity while alleviating the stress of growing revenues and customers.
"Voice services have lacked innovation due to restrictions from onpremise services for many years. Natterbox has broken away from traditional communications to transform how businesses communicate whether we are delivering voice intelligence automatically to a CRM system or making a top-tier bank compliant with global regulations to record mobile calls. The Gores Group has an exceptional track record and this investment is an incredible opportunity to accelerate the scale and speed of our growth. This investment combined with Etrali Trading Solutions’ existing local support and sales enablement in the UK, USA, Nordics and APAC positions Natterbox to maximise the market growth opportunity globally in 2014."
